Problems with the online order process? Please call our direct sales department toll free: 800.962.3596.
You’ll automatically receive strong warranty protection with your purchase of exercise equipment that includes access to our customer support center and nationwide service network.
Free Standard Shipping
A note about Coronavirus: We are doing everything we can to continue to build, distribute, and maintain Horizon Fitness equipment during this time. We are making every effort to ensure equipment is handled and delivered inside the guidelines provided by the CDC. Additionally, we are taking every precaution to make sure our partners are practicing safe hygiene. We look forward to being your continued partner and appreciate your patience at this time.
*Free shipping is limited to zips within 50KM of major metros. Additional fees may apply to ship to some areas. You will be contacted if you order has extra fees before the order ships
We schedule delivery and then we bring your boxes in front of the main entrance, porch, garage or driveway. We’ll call you to schedule an appointment with a four hour delivery window. Signature required. To read full shipping details, please visit our policies page.
Customers with a return will be refunded once the unit is received back by Johnson Health Tech NA. Please allow 6-8 weeks for refunds to be processed.
A security deposit will be required for all exchanged units. The security deposit funds will be refunded once the returned unit has been received back by Johnson Health Tech NA.
Great workout guarantee
If you’re not 100% satisfied, just return it in 30 days for a full refund. It’s that easy.